Knowledgebase: Job handling
overlapping directories error
Posted by Andre Kuehnemund on 10 January 2014 10:51

User launches a backup or archive plan. The plan aborts with the above error message. What happened?

While it is possible to run more than one backup or archive job in Presstore at a time, what is not possible is to run more than one job at a time that both save the same folder or subfolder concurrently. For instance, let's say the user launched a job that is archiving folder /Volumes/data. The user then tries to launch a second archive job that archives /Volumes/data/folder1. This would not work, as 'folder1' is a subfolder of folder 'data' - and that one is already being archived by the first plan. The reason why this doesn't work is that the indexer thread of the first job already has a lock on that part of the index database. The second job therefore can't get a lock on that same part of the database - and the second job has to be aborted. 

Solution: Finish the first job, then run the second job.

(2 vote(s))
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Comments (2)
Ed Bondurant
28 March 2014 19:56
I have seen this error when only one job was running. Any explanations?
Andre Kuehnemund
07 April 2015 12:21
There must have been another active job. We would need to see the logs in order to be able to find out what happened. In case like that, please open a support ticket.
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