P4/P5 fails to launch on 64-bit Ubuntu
Posted by Andre Kuehnemund, Last modified by Andre Kuehnemund on 18 February 2014 11:50
Please note: These instructions are for the 64-bit version of Ubuntu 12.04. As Ubuntu evolves, these instructions may or may not work with other Ubuntu releases.
Customer installed 64-bit version of Ubuntu 12.04, downloaded and installed P4/P5 software - but when he tried to launch Presstore, the following error message appeared:
update-rc.d: warning: /etc/inti.d/lexx missing LSB information
update-rc.d: see <http://wiki.debian.org/LSBInitScripts>
Start the PresStore software now (y/n) [n]: y
Starting PresStore application servers, be patient...
lexxsrv (/usr/local/aw/start-server: 270: /usr/local/aw/start-server: /usr/local/aw/bin/nsd: not found)
Started 0 from 1 application servers.
The error was due to certain 32-bit libraries being missing, as those libraries were not installed during a standard 64-bit Ubuntu install. As PresStore is a 32-bit application, those libraries need to be installed in order for PresStore to work. To install, execute the following commands:
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install ia32-libs-multiarch libpam-ldap:i386 libpam-modules:i386
Accept all the defaults during the ldap setup. Once the install has finished, launch PresStore by executing:
Presstore should now launch.