Please note: These instructions are for the 64-bit version of Ubuntu 12.04. As Ubuntu evolves, these instructions may or may not work with other Ubuntu releases.

Customer installed 64-bit version of Ubuntu 12.04, downloaded and installed P4/P5 software - but when he tried to launch Presstore, the following error message appeared:

...

update-rc.d: warning: /etc/inti.d/lexx missing LSB information

update-rc.d: see <http://wiki.debian.org/LSBInitScripts>

...

Start the PresStore software now (y/n) [n]: y

Starting PresStore application servers, be patient...

lexxsrv (/usr/local/aw/start-server: 270: /usr/local/aw/start-server: /usr/local/aw/bin/nsd: not found)

Started 0 from 1 application servers.

...

The error was due to certain 32-bit libraries being missing, as those libraries were not installed during a standard 64-bit Ubuntu install. As PresStore is a 32-bit application, those libraries need to be installed in order for PresStore to work. To install, execute the following commands:

sudo apt-get update

sudo apt-get upgrade

sudo apt-get install ia32-libs-multiarch libpam-ldap:i386 libpam-modules:i386

Accept all the defaults during the ldap setup. Once the install has finished, launch PresStore by executing:

sudo /usr/local/aw/stop-server

Presstore should now launch.

keyword: 64bit