How PresSTORE creates previews on Mac OS X and Helios - Powered by Kayako Help Desk Software

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Knowledgebase: Tips and tricks

How PresSTORE creates previews on Mac OS X and Helios Posted by Sven Koester, Last modified by Sven Koester on 08 January 2010 10:35
This articles describes which preconditions must be met in order to get previews in archives on Mac OS X and on Helios volumes. One precondition is that a layout image already exists. PresSTORE does not regard the original image (as this may be a very time consuming way) but the layout image instead. The layout image is accessed via the ImageServer. PresSTORE tries to create a preview using the Helios layout utility. In case this fails, PresSTORE attempts to use QuickTime to create previews.
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