When archiving or backing up data from a Ardis DDP volume
(https://ddpsan.com/ [https://ddpsan.com/]), please make sure you're
selecting the correct mount point. Do not select
'/Volumes/ddpvolume/...'. Use '/Archiware/ddpvolume/...' instead.
HERE'S WHAT...
If installed through the respective app store...
QNAP:
/share/CACHEDEV1_DATA/.qpkg/ArchiwareP5
SYNOLOGY:
/volume1/@appstore/ArchiwareP5
UNINSTALLING/REINSTALLING P5:
QNAP and Synology NAS both keep a backup of the latest P5
configuration database i...
On 64 BIT DEBIAN LINUX SYSTEMS, the 32 bit shared libraries are not
installed by default
PresSTORE is a 32 bit application and requires the 32 bit libraries.
The installation is usually possible with the command:
apt-get install ia32-libs
In case ...
1.) P5 Server running on Linux (CentOS, minimal install). Customer
tried to update P5 version installed on a client using the 'Update
client' functionality under 'Clients'. This failed with the following
error message:
"Notice:
generating the distribu...
In case you run a Linux host and get the following error message in
the logfile when starting PresSTORE:
Error: modload: /usr/local/aw/bin/libarchdev.so:
couldn't load file "/usr/local/aw/bin/libarchdev.so":
/usr/local/aw/bin/libarchdev.so: cann...
A customer running P5 on Debian 6 was unable to install a tape
library, even though lsscsi detected the library. Customer was using a
newer kernel (linux-image-3.2.0-0.bpo.4-amd64) he had downloaded and
installed via apt package manager. P5 requires the p...
It has been reported to our hotline that a PAM-related problem may
arise on 64 Bit UBUNTU Linux installations.
The reason is that PresSTORE supports PAM, the Pluggable
Authentication Module. But PresSTORE is a 32 bit application and thus
requires the...
Great article by DDP maker Ardis Technologies (http://ardistech.com/
[http://ardistech.com/]) on how to sync one of their DDP Ethernet SAN
devices to a mirrorDDP using P5 Synchronize:
https://drive.google.com/file/d/0BwXcQqfP9_ypeVh6am9mcFhZZUE/view?pli...
Customer setup:
P5 version 5.6.4
RHEL/CentOS 7 server
IBM LTO-7 tape drive(s)
Customer tried to label a tape as LTFS media. The job failed. Excerpt
from the P5 log:
...
[31/Jul/2019:11:59:31][2404.7f03de5c0700][-conn:lexxsrv:gui:5] Notice:
Job 23162 'C...
PLEASE NOTE:
On supported Synology NAS P5 uses port 20000 instead of the default
port 8000. To connect to the P5 web interface, try this URL:
http://localhost:20000/login [http://localhost:20000/login]
or
http://:20000/l...
On some SuSE Linux installations, PresSTORE does not start when the
system is booted.
Calling manually /usr/local/aw/start-server after boot does not show
problems.
In case you observe this behavior, please change the Parameter
RUN_PARALLEL in ...
YOUR MILEAGE MAY VARY. USE AT YOUR OWN RISK!
A customer has reported that tweaking the mount options of ext4
volumes greatly enhanced performance of his Presstore system running
on Linux with an ext4 file system.
Customer feedback:
"... I have...
When starting PresSTORE on Linux, it may appear that the server does
not start and instead the follwoing error message appears:
/usr/local/aw/start-server: line 272: 17021 Aborted (core dumped)
$LEXXDIR/bin/nsd -w -u $usr -t $cf >/tmp/$srv.$$ 2>"> l...
This issue is apparently caused by a bug in RedHat / CentOS 7. Please
see here:
https://bugzilla.redhat.com/show_bug.cgi?id=1193817
[https://bugzilla.redhat.com/show_bug.cgi?id=1193817]
Customer:
"I just reinstalled a plain CentOS 7.
lsscsi see the...
Devices on the SCSI bus are addressed by their SCSI ID as major address and the logical unit as minor address. The are referred to as ID and LUN, where the very most devices have LUN = 0. Some devices seem to have difficulties to handle a scan on the SC...
In normal operation, a Linux host is not able to rescan for generic SCSI devices excepts at boot time. There is a trick to force a rescan on Linux machines: the idea is to remove (or at least attempt to remove) the dynamic generic SCSI driver. On Linux,...
Shared objects are loaded by the PresSTORE application during
runtime.
On 64 bit systems, this might fail under some rare conditions:
As far as we know, there is no standardized way to differentiate
between 32 bit and 64 bit shared objects by their na...
CUSTOMER:
"We updated the DSM. Since the update, we can't log in to the web
interface of the P5."
SOLUTION:
- Stop P5
- Rerun the install.sh script in the P5 installation folder, choose to
configure P5 and accept the defaults. Restart P5 when done...
